Back-Office Support


Research2Systems understands that by utilizing knowledge in new-fangled conducts, firms can magnificently lower their administrative costs without compromising on their high and superior service levels.

We offer insight driven back office support to our healthcare clients. Providing solutions that are more efficient, skillful and reliable is our métier. Our experts syndicate real-life scenarios, business insights and clinical comprehensions with our state-of-the-art tools and technologies to help you get the power of insights and intelligence driven healthcare support.

If you are seeking brilliant solutions for Health care outsourcing, then turn to Research2Systems at the earliest. We help our clients to use healthcare outsourcing in such a manner that back office support services are transformed; giving you better service quality and efficacy.

Bank on Research2Systems to help your business advance performance and augment delivery. Our back office support offerings in the field of Healthcare industry include:-

Medical Transcription Services 

Research2Systems is dedicated to offer superior medical transcription solutions to its clients. We offer the services like dictation capture, transcription, and providing excellent & insightful files in your chosen format. We take care of all your dictation system necessities and hospital information systems by offering exceptional solutions that you can depend on.

Medical Billing & Coding 

We understand what role well-timed medical billing and coding plays in efficiently handling your business revenue cycle. We can assist you to avail quicker & speedier claims, backed by our excellent business practices, enlightening knowledge of our staff and manifold processes of quality and compliance assessment.

Our team is highly proficient and well versed with Medicare, Health Insurance Portability and Accountability Act (HIPAA) and Medicaid requirements. Our experienced medical billing and coding connoisseurs are competent to work upon:

  • Client specific medical coding necessities
  • ICD-9, ICD-10, CPT and HCPCS codes across varied spheres
  • Various governmental, legal, regulatory and insurance requirements

It is the forte of our Certified Medical Coders (CPC) that makes them acquainted with the latest happenings in the medical industry, particularly in ICD-9, CPT and HCPCS codes.

At Research2Systems, we make use of the newest versions of the medical billing software that are at par with the industry standards, and our medical coding software such as Encoder Pro and Flash Code help our clients to leverage the power of expert.

Patient Scheduling & Appointment Reminders 

Research2Systems endeavors to make patient scheduling and medical appointment reminders completely easy and hassle free for you. Experience the effortlessness of leading-edge medical scheduling.

We understand that conducting meetings with the future prospects is not always a straightforward task. Time, being a vital factor, impacts the meetings with all your prospective customers. As the business develops, it becomes apparent that the regular and timely patient scheduling and handling appointments becomes a cumbersome job.

With Research2Systems appointment scheduling & reminder services, you will never have to witness a missed appointment. So, augmenting patient traffic becomes a reality when you associate with us. We ensure our clients that the appointments that we set are with absolutely the most competent prospects, before investing your treasured time from your eventful agendas. As a matter of fact, if a prospect is not yet prepared to deal with your company, we will carry on to encourage it till the time an appointment is seemly.

Our skillful teams of customer service officials are proficient to handle complex scheduling services, tailored as per your necessities, by keeping up with all the relevant niceties of your patient demographics.

Partnering with Research2Systems for your patient scheduling and appointment reminders is, thus, a win-win situation for you. We take care of it all. Whether you are seeking assistance for follow-up visits or tailored patient reminders, Research2Systems is undeniably the right choice for you!

Electronic Medical Record 

Research2Systems delivers a wide variety of healthcare automation solutions that healthcare organizations can outstandingly take the benefit of and advance their performances with.

Our Electronic Medical Record (EMR) system can help you have access to improved patient care and offers the best ever advantage with its modern clinical efficiency tools. With its reliable techniques, rational workflows and subject specific prototypes, our EMR system assists our valuable clients to systematize all the facets of their patient documentation procedure.

The incredible EMR system offered by Research2Systems can help global healthcare service providers to:

  • Make use of the most beneficial data out of the gigantic patient records
  • Help in entering data rapidly with minimized computer interactions
  • Maintain regular appointment rosters that are effortlessly accessible by doctors or medical practitioners
  • List regular responsibilities of the physicians and their daily tasks
  • Manage all the office documents and important data archives for proper processing
  • Generate electronic messages
  • Have adequate info about common ailments

Medical Claims Processing 

We comprehend the fact that if claims are not filed appropriately or if there is any gap in maintaining and filing the right patient statistics, claims may lead to rejection. In order to prevent you from all these hassles, we offer advanced healthcare claims processing services to medical service providers all across the globe.

Account Receivables

Research2Systems provides you an efficient system of control to correctly manage your accounts receivables and recovery. We deliver accurate solutions that assist you to recover funds as rapidly as possible. We intend to speed up your cash flows and decrease the accounts receivable days by submitting clean-claims that are free of any discrepancies and doing a pertinent assessment of the rejected claims while continually following up with patients for unsettled claims and payments.

Medical Billing Software at Research2Systems

We make use of some highly beneficial software tools to provide the best Medical Billing solutions to our clients. We offer a wide spectrum of services that can help you take the benefit of our expertise and the intellect of our experts and medical wizards.

When you partner with us, you can be confident of having only error-free solutions since we make use of world class medical billing software available in the present day. At Research2Systems we employ the following brilliant software to offer some of the best ever solutions to global companies when it comes to the field of Medical Billing:

  • eClinicalWorks
  • TGI
  • Medisoft
  • AdvancedMD
  • MISYS Tiger/ PM
  • Vericle
  • e-MDs
  • Medical Manager
  • AltaPoint
  • Kareo
  • Elligence
  • Alteer
  • Lytec
  • Ortivus
  • NextGen
  • Quantron Resonance System

With all these latest and most modern medical billing software, we stand at an advantage to offer you the right expertise for your business. We can also work on your company’s customized software to help you leverage success through Research2Systems.

Contact us to find out how Research2Systems can assist your company to progress through our radical outsourcing services.